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RLAPC and INSZOOM-Working together to improve customer service

We are pleased and excited to announce that RLAPC has contracted with INSZOOM to electronically enable all of our clients, whether a corporation or an individual, to update and share valuable information with us online. This will assist our firm in processing petitions faster, and will provide an interactive system for clients to track filings and view their case status. One of the most exciting aspects of the program is our ability to send you petition forms for review, and your ability to print, sign and return them to our office by mail, saving valuable time in the petition preparation process. The program permits one time data entry, which will save you significant amounts of time; once you input information online, it will be available for all current and future case work. This system will be used by all new clients, effective immediately, and by existing clients of the firm as we are retained for additional case work.

Rest assured that information contained through INSZOOM is secure. All the data communications are encrypted. INSZOOM’s servers and data storage are hosted in an environment in the United States, with 24x7 security and video surveillance monitored by security guards and protected using the latest technology. Information is backed up daily to ensure that nothing is lost. If you want to learn more about INSZOOM, please visit www.inszoom.com.

For people who prefer not to go to the INSZOOM website to set up their case, we will provide Word documents that can be printed out, filled out and faxed, mailed, or emailed to our firm so that we can input the information and commence the case.

No matter which way you choose, we look forward to working with you!

RLAPC is committed to improving its customer service, and we hope you enjoy this new feature!

POSTED: SEPTEMBER 13, 2006

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